Privacy Policy
Welcome to Aura Visa Solutions. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website auravisasolutions.com or interact with our services.
1. Information We Collect
A. Personal Information
When you engage with us (e.g. inquiry forms, consultations, service requests), we may collect:
- Name
- Email address
- Phone number
- Address
- Passport / identity document details (if needed for visa processing)
- Other information you voluntarily provide
B. Usage / Technical Information
We may automatically collect non-personal information, including:
- IP address
- Browser type & version
- Device type
- Pages visited, access times
- Referring URL / source
2. How We Use Information
We use your information to:
- Provide and manage our visa / immigration / consultancy services
- Respond to your requests, inquiries, and support needs
- Communicate updates, newsletters, or promotional offers (if you opt in)
- Improve and optimize our website and services
- Comply with legal or regulatory obligations
3. Cookies & Tracking Technologies
We may use cookies, web beacons, and similar technologies to:
- Enhance your experience on our website
- Monitor site usage and performance
- Remember your preferences
You can control or disable cookies via your browser settings, but this may affect your experience.
4. Disclosure & Sharing
We do not sell or rent your personal information. We may share data in limited cases:
- With trusted third-party service providers (e.g. for payment, hosting, analytics)
- When required by law, regulation, or court order
- To protect our rights, safety, or as necessary for fraud prevention
- With your consent
5. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse. But no method of transmission over the internet is 100% secure.
6. Retention
We will retain your personal information only as long as necessary to fulfill the purposes in this policy, or as required by law. After that, we securely dispose of or anonymize it.
7. International Transfers
If we transfer your data to locations outside your country, we will ensure adequate protections (e.g. using standard contractual clauses or other safeguards).
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or receive a copy of your personal information
- Correct or update your data
- Request deletion or restriction of processing
- Withdraw consent (where processing is based on consent)
- Object to certain processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us using the details below.
9. Children’s Privacy
We do not knowingly collect personal information from children under the age of 16 without parental consent. If we learn that we’ve collected such data, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will show when changes were made. We encourage you to review this page periodically.